It is important to make the most of the money you have in the room at an event, but doing so is not always as straightforward as it might seem. Every event has a ceiling, a maximum dollar amount that is appropriate for any single bid or fund a need pledge.

This ceiling has as much to do with the biggest bidders in the room as the people who can’t afford to spend a dime. In fact, it has everything to do with the relationship between them. No big bidder wants to stand out too far from the rest of the crowd. No one wants to make a bid on a lot and hear someone in the back of the room gasp, “that’s three months’ rent!”

This is one of the reasons we recommend doing at least 10 lots before your fund a need. Not only do we need to successfully devalue money, we need to make people who are willing to spend the money heroes and not fools. It is also why we recommend working with donors to establish the lead donation for the fund a need. There is more strategy at work than simply starting at the highest point someone is willing to commit to.

Just because one donor is willing to give you $10,000 doesn’t mean it is appropriate to open your fund a need there, especially if the high water mark for any other auction item has been $4,000 or less. We had $10,000 lead donors in each of the fund-a-needs for the past two events I’ve done. One raised $70,000 and the other less than $30,000.

At the former event, $10,000 was a completely sensible place to start the fund a need. We’d opened at $10,000 last year, and items have historically sold for close to that amount. When we opened the fund a need and started collecting pledges, three people raised their paddles: the same three people who had been bidding each other up on some of the big lots all night long.

The other event, however, was a different story, and a reminder of why bigger, higher, more is not always the best motto for fundraising. The ceiling in that room was around $4,000 - it was a highly corporate event with a few committed board members comprising the majority of the bidders. One exceptionally committed board member told me that he wanted to open the fund a need at $10,000 and get everyone else to come along with him.

He came up onstage during the ask, and challenged the crowd to match him at $10,000. Crickets. Nothing but the sound of crickets in a roomful of silent paddles. He quickly dropped to $5,000 then $1,000, put up another $10,000 of his own money, and threatened to pick people up and shake the money out of their pockets. All told, we made an additional $17,000 in the fund a need, on top of his $20,000. He showed great passion, but we did not make the most of his money.

If we had been able to work with him during the planning process and come up with a strategy, we could have given ourselves a better chance of getting more participation from other bidders.  For example, if we used his money as a challenge grant at the $1,000 level, we could have pushed for more participation from the crowd as a whole. There was no-one else in that room with $10,000 to spare, and they all knew it.

We could have then opened at a level commiserate with the expectations of the room, and not blown everyone out of the water. He could have been the hero for making such a grand commitment, and the rest of the crowd could have been made into heroes as well for rising to his challenge. As it was, he seemed pushy and everyone else felt inadequate.

Asking for money is hard. Asking for it at the appropriate level, firing up the room and getting everyone to join together to make something positive happen is a minor miracle. A miracle that requires months of planning, clear communication with donors, and an intimate understanding of the capacity of your crowd.

Every event walks the tightrope between good party and successful fundraiser. If you don’t throw a fun party, no-one will want to come back next year. And if you don’t raise enough money to support the cause and justify the party, it isn’t worth doing next year.

A truly successful event has a unified vision from beginning to end that makes it fun to raise money for a cause the crowd is pre-disposed towards passionately supporting. Attendees should be invited to support a fundraising event that will be fun, not invited to a party and hit upside the head with an unexpected call for cash.

Everyone on your team’s vision of success should include maximizing the philanthropic potential of your attendees. There are always compromises, and I’m not suggesting that every event should have the same length auction start at the same time and feature the same lots. But I am wishing that event planners and event management companies would get on board with making auctions successful, and think about some of their decisions from an auctioneer’s perspective.

Case in point: at an event I did two weeks ago, the event planner put together a stunning room. Monarch butterflies were the main thematic element, and they were everywhere; projected on the ceiling, sitting on each place-setting’s napkin, and covering the three-foot high metal “tree” centerpieces at each table. From the standpoint of an event designer, it was gorgeous.

Guests at each table could readily see their mates across from them without the centerpiece blocking their view. And when you looked around you saw a forest of butterfly-covered trees. And that was the problem.

From the back of the room you couldn’t see the video screens through all of the trees, rendering the much worked-on video about the organization and its great work invisible to all but a few up front tables.

And when I was on stage, I was probably more voice than visible presence as well. Meaning guests couldn’t see me, and I couldn’t see them, or their paddles. I am most effective when I can look a bidder in the eyes and ask them to spend more money. That night, I was happy just to figure out where the bidders were. Establishing any sort of intimacy died on the branches of fifty-something Monarch encrusted trees.

I know the event planner and his team very well. I’m already carefully wording my follow-up conversation with them. Seeing as how this isn’t the first time they’ve done something like this at an event I was working on, I want to at least get them to acknowledge I have a perspective, if not see things from it now and again.

This shift in the economy really began impacting events as far back as March of this year. That’s when we started seeing bidders start to become increasingly hesitant. It’s also when we discovered that many events were having a harder time obtaining donations.

When it suddenly becomes harder to obtain lots for your live auction you have two choices: put on an auction with fewer or less valuable lots, or start buying auction lots. We always recommend relying upon donations, not only because they cost you nothing, but the acquisition of donations is an important exercise. We also understand that there are times when you simply need to bolster your auction and have no other options.

In this situation, we recommend a simple formula: for every $1 you spend, you should be able to earn $3 at auction. Otherwise, you are simply taking money away from your cause and giving it to a retailer or -worse yet- the new breed of charity auction lot middlemen who’ve popped up everywhere.

Your attendees and supporters are happy to give you money because they believe it is going directly to your cause. They understand the need to cover costs to put on an auction, and will forgive you for some strategic spending that helps you make far more than you would have otherwise. Don’t betray that trust by spending $3,000 on an auction lot that only nets you $600, as happened to a client recently.

There are lots of potential auction lots that seem attractive on first blush. Your first question should be, “Can I triple my money with this investment?” If the answer is yes, do it to fill gaps in your auction, but don’t let bought lots become your foundation.

If a lot is expensive, ask yourself if you could put a variation of the package together for less. No-one owns the copyright on a package, and you have every right to put a similar package together for less. The brokers who offer “no-risk” packages for charity auctions often overcharge, which becomes readily apparent once you start pricing out the components on your own.

Whatever you do, don’t waste money on airfare. The people you are targeting as major supporters have their own miles, travel agents, and favorite airlines. Round trip coach seats won’t bolster the value significantly in their minds.

Before you spend money on a whole new package, ask yourself if there are other packages in your auction that you could make better with a smaller investment. If, for example, you have phenomenal tours and tastings up in Napa or Sonoma but don’t have a place to stay, it would be worthwhile to try and acquire a hotel for a couple of nights. Many upscale hotels that are unwilling to donate outright are willing to offer significant discounts for purchased stays.

Museum passes for a trip to Paris, rounds of golf to accompany a stay at Pinehurst, or having an event’s invitation engraved on a large format bottle of wine are all examples of purchases we’ve seen surpass the 3 to 1 rule.

Don’t let purchasing your lots become the rule instead of the exception. Once you stop asking your board, committee and volunteers for help obtaining lots you start losing out on necessary relationship building for your organization and marketing for your event. The same relationship building and marketing that brings new bidders into the fold.

Attendees of your fundraising event need to know the difference their participation will help you make in people’s lives. There needs to be no question about the need, and how they can help you fulfill it; down to the level of the lowest fund a need pledge.

Bidders need to know that they can help, that their money is going to effect meaningful change. It is all about laser-beaming message, and in this case it is about quantifying needs at appropriate levels. Large, national charities face the perceptual challenge of massive national budgets. The reality may be that the Silicon Valley American Heart Association or Bay Area Red Cross serve the local community and are responsible for their own annual budgets, but it doesn’t always appear that way.

One Silicon Valley executive who was debating a $10,000 pledge at an event summed it up best, “I want to know how much my money is going to move the needle.” $10,000 is no paltry sum. I’m betting anyone reading this could change a lot of lives with $10,000. But measured against the multi-million dollar annual budget of heart research nationwide, it barely makes the needle shiver.

The challenge is to define the goals for your audience clearly, and communicate them effectively:

• State what your fundraising auction helps your organization accomplish.
• Equally importantly, state what won’t happen if people don’t show up and spend.
• Quantify your needs, and map them to pledge levels of your fund a need. For example: $5,000 will provide one bed for a hospice; or $250 will give four women free breast cancer screenings.
• Publish those needs, preferably in your auction catalog, and preferably in a way that people will actually read them. Just remember that a laundry list is bad, but pull quotes at the bottom of each page, Reader’s Digest-style, catch people’s eyes.
• Pick up the phone and start having conversations with your biggest supporters. Now. Be honest with them, and respect their honesty in return. It is better to know where you stand going into an event, than merely hope that people are going to give you money.

The most successful events right now are being carried by individuals. It is always a minority of people who carry the day for fundraising auctions, and in this economy even more weight is falling on their shoulders. Let them know how much their support means to the people you serve, let them know how many lives will be changed with their bids at your auction. Let them know how they can move the needle, and they’ll find a way to make it jump.

There are few things that can have as large an impact on a fundraising auction as the sound system. If attendees can’t hear the auction, they won’t bid. And if all they can hear is the auction, and they can’t talk at their tables without yelling, odds are they won’t come back next year.

The challenge is to set up a sound system that accomplishes the goal of creating an environment where everyone can tune in to the auction at any point…and party at their tables the rest of the time. It is an effect, really - auction surround sound - and it takes a professional sound company to accomplish it. There are many companies who understand the special needs of a fundraising auction; our longtime favorite in the bay area is Sound Expressions in Santa Rosa. They not only set up great sound systems, they engineer them throughout the event as well.

There is a massive ebb and flow to the noise level in the room during a fundraising event. A good sound engineer will be able to react to changes in ambient noise level and alter the sound as necessary. A great sound engineer will be able to see them coming, and proactively adjust levels.

Audiences are increasingly getting louder. Ever since the economy took a severe downturn this fall, people who don’t have the money to spend seem to be looking for any opportunity to party harder and louder. Watch the following video from an auction on September 6th to get an idea of just how loud a crowd can be. The lot sold in the video is the most expensive lot of the night, and it should have generated the most momentum within the crowd. As it is, you can barely hear the people who are into the event above those who are just there to party.

That was with the best AV company I know at the helm, manning the sound board during the auction. It is hard to imagine what that event would have been like without a professional on the boards throughout the auction.

Another recent event, however, opted to save a few bucks and go with a sound company that underbid by submitting a good looking list of equipment on paper that did not include a technician to run the show. The event took place outside, started during daylight hours then progressed into evening, and required PC and DVD video signals across four monitors. A tricky setup under any circumstances, but compounded by the fact that the technician left as soon as he had set up the system and sound-checked.

Two minutes into the video presentation something went wrong in the system, sending a horrible noise throughout the speaker system. The technician was 30 minutes away, leaving a bunch of volunteers to trouble-shoot and try to get the event moving back on schedule. After 10 minutes of frantic action, we got the crowd’s attention, re-started the video and got rolling with the auction. Thankfully, the passion of the crowd was more present than the sound tech, and the event was still a solid success.

But it raises a few key points:

• Hire a good sound company
• Get in writing that they will have sound engineers on-site throughout the evening
• Designate a point person for the night of the evening to be the main contact with the sound company

When in doubt ask yourself if saving a few hundred bucks is going to be worth the potential for catastrophic failure. If your sound system fails you, odds are your audience will forgive you, but will you and your auctioneer be able to find a way to quiet them down and keep them engaged? And with things the way they are, is that the place you really want to gamble?